SHIPPING POLICY
Velance – Shipping Policy
At Velance, we are of the opinion that excellent fashion must be delivered to you fast, securely, and with no inconvenience at all. Shipping Policy: Our shipping policy will be used to deliver a smooth, transparent and customer-friendly delivery experience, starting with the time you place your order, all the way to the time it gets to your door. �����de.
1. Order Processing Time
As soon as you place an order successfully on Velance.in, it is processed by our team. The processing of orders takes between 24-48 working hours. The processing time can slightly go up during the sales, festal seasons, or when sales are very high and we always do our best to get them out as quick as possible. We ensure that all products are quality checked, well packaged and labelled safely before shipping.
2. Delay Time and Speed of Shipping
Our courier services are offered in all the major cities and towns in India through professional and trusted courier companies. Delivery time: 3 to 7 working days depending on pin code. Remote locations can be more time consuming because of logistical constraints. Our mission is to provide your Velance products at a fast, secure and real-time tracking delivery.
3. Shipping Charges
Free Shipping Available! Enjoy FREE shipping on orders above the eligible cart value (as per current promotions). We believe in complete transparency, so there are no hidden charges at checkout. Shop with confidence and enjoy hassle-free delivery!
4. Order Tracking
The moment your order is shipped, a tracking link will be sent to you via SMS/WhatsApp/Email. Your order status: You may follow your order any time: Picked up In-transit Out for delivery Delivered We update you on each stage and make sure that you experience a stress-free life.
5. Attempts of delivery and unsuccessful delivery
The courier partners will deliver 3 times: In case of the customer being unavailable they will make another attempt. In case of the wrong address or its inaccessibility, the delivery might not occur. The courier link also enables customers to reschedule a delivery. To prevent time loss, be sure that you have your mobile number, address, and pincode in place at the checkout.
6. Damaged Packages
In case your package gets damaged or tampered, then: Make solid pictures and unboxing videos. reach the support team in 24 hrs. We are going to be helpful and will support you right now and will replace and solve the problem.
Today, Velance delivers in India only. We are soon to introduce international shipping as we further expand our operations.
Conclusion
Shipping Policy is designed to deliver fast and transparent information and give all the peace of mind. In Velance, we value your satisfaction and will ensure that when it comes to delivering goods to you will be a pleasant experience.
